Robertson County Veteran Service Office

Robertson County's Veteran Service Office, 502 8th Avenue East, Suite 102, Springfield (615-382-6506), under Director Scott Erwin with Veteran Service Officer Abigail Ware, files VA compensation and pension claims for veterans and surviving spouses, takes walk-ins on Wednesdays, and reports small emergency help with food, fuel, utilities and housing, Christmas food boxes and Mid-Cumberland transit passes to the Commission each month.

Also called: veteran service office, VSO, claims, compensation, pension, Scott Erwin, Abigail Ware, Gwen Harder, 615-382-6506, food boxes, Mid-Cumberland, Springfield, Greenbrier, White House, Coopertown, Cross Plains, Adams, Cedar Hill, Orlinda, Ridgetop.

For: Veteran or service member, spouse, child, survivor.

Where it applies

Written for the jurisdictions listed here.

Robertson County, TNCounty

What the office does, in the county's words: "The Veteran Service Officer is here to serve Veterans of all military service branches of the United States. I will assist any of our Veterans and/or their surviving spouses with filing claims for service-connected disabilities, as well as non-service-connected pensions and other assistance." Who, where and when. Scott Erwin, Director; Abigail Ware, Veteran Service Officer; Gwen Harder, Administrative Assistant and Assistant Veteran Service Officer. 502 8th Avenue East, Suite 102, Springfield, TN 37172; phone 615-382-6506, fax 855-301-0536. Monday, Tuesday, Thursday and Friday 8 a.m. to 4:30 p.m. with an appointment recommended; Wednesday 8 a.m. to 4:30 p.m. walk-in, first come first served. What it reports. The office's monthly activity report goes to every County Commission meeting. August 2026: 3,075 veteran files maintained, 86 office visits, 667 communications, three DD-214 requests, two virtual Board of Veterans' Appeals hearings and 42 claims submitted; three home visits and one nursing home visit; and "Veteran Assistance (Food, Fuel, Utilities, Housing)" of $25. The report also counts transportation requests for Mid-Cumberland passes and "Financial Assistance (Food Boxes, Kroger/Walmart Cards)". In December 2025 the office, American Legion Post 45 and VFW Post 2120 delivered Christmas food boxes, with food staples and a $40 gift card, to 40 local veterans and their families. The reports put VA compensation and pension paid in the county at $52,602,000 and DIC and survivors pension at $2,882,000 for FY 2024. The amounts of emergency help are small and case by case; the county publishes no rules for them, so ask the office.

Thresholds

Thresholds for Robertson County Veteran Service Office
Gate	Rule
Robertson County veterans and surviving spouses	Free claims help; no rating is needed to ask. Emergency help is case by case and has no published rules.

Sources

Updated

Last updated 2026-10-23.

What changed then:

First published.

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Disclaimer

VetTOC is not affiliated with the U.S. Department of Veterans Affairs or the Department of Defense. Information is for reference only and is not an eligibility determination. Verify with VA, the relevant state or territory, or an accredited VSO.