Washington County's Veterans Service Office, on the third floor of the Historic Courthouse in Jonesborough, provides free help presenting, filing and appealing VA and Tennessee claims, by appointment, with two county veteran service officers, and can host virtual hearings.
Also called: county veteran service officer, CVSO, veterans service office, claims help, Jonesborough, Gary Heflin, Dawn Lucier, 58-3-109, accredited, ETSU, Vet Center.
For: Veteran or service member, spouse, child, survivor.
Washington County's Veterans Service Office assists veterans and their family members in accessing benefits provided by the State of Tennessee, the United States Department of Veterans Affairs and other government services. Its listed work is expert guidance and help in understanding services and programs, developing, presenting, filing and appealing claims, and it says it will always treat veterans with courtesy and compassion at no fee. The office has the ability to host virtual hearings. It is the county veteran service office under 58-3-109; see the Tennessee entry.
Where. Third floor of the Historic Washington County Courthouse, 100 East Main Street, Jonesborough 37659 (423-753-1628, fax 423-913-8307); Monday to Friday, 8 a.m. to 4:30 p.m., by appointment only - call to book. The county's staff directory lists two veterans service officers, Gary Heflin II and Dawn Lucier.
Funding. The adopted FY 2026-27 budget carries the Veterans' Services office (fund 58300) at $145,197, up from $136,195 in FY 2025-26, with $85,050 of other salaries and wages.
The office's Links for Veterans page on the county site collects ten VA resources with plain-language notes: military funeral honors, grave markers and headstones, VA health care and its annual enrollment, home loan eligibility and HUD-sponsored housing counseling, improved pension for wartime veterans and surviving spouses, the presidential memorial certificate, and service-connected disability compensation. Offsite appointment locations the page names: the Johnson City Vet Center, 154 W. Springbrook Drive, Johnson City, and ETSU's Yoakley Hall, first floor, room 131, 161 S. Dossett Drive, Johnson City.
Thresholds
Thresholds for Washington County Veterans Service Office
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Washington County veterans and their family members
For Washington County veterans and their families. No rating is needed.
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Disclaimer
VetTOC is not affiliated with the U.S. Department of Veterans Affairs or the Department of Defense. Information is for reference only and is not an eligibility determination. Verify with VA, the relevant state or territory, or an accredited VSO.