Umatilla County Veteran Service Officers assist veterans and eligible dependents with VA claims - compensation, health care, home loan, insurance, non-service-connected pension, vocational rehabilitation, employment, and burial and memorial benefits - with offices in Hermiston and Milton-Freewater and a property-tax exemption desk at 541-278-6363.
The county's Veterans page states the office's role: "As Veteran Service Officers (VSOs), We understand our Veterans' unique issues when navigating through the VA filing process, and we are here to help. Our role is to assist our Veterans and their eligible dependents in filing claims to the U.S Department of Veterans Affairs for benefits like service-connected compensation, health care, home loan, insurance, non-service-connected pension, vocational rehabilitation, and employment, and burial and memorial benefits for which they may be eligible."
Staff and contact. Justin Kelley, Assistant VSO; Sunshine Mason, VSO; Lola Lopez, VSO Supervisor. Phone 541-278-6363; fax 541-278-5484; email [email protected]. Office hours and locations cover Hermiston and Milton-Freewater; the page carried a closure notice for fair week in August 2026.
Property tax. The page tells county veterans: "Veterans rated by the VA with a disability of 40% or more, and unmarried surviving spouses, and active duty service members may be eligible to receive a Property Tax Exemption. If you have any questions or need help with this form, call 541-278-6363." It links the Disabled Veteran or Surviving Spouse informational sheet and application, and the Application of Active Duty Military Service Members - the state exemption the Oregon entry describes, with the county VSO desk as the local help line.
The page also links the Oregon Department of Veterans Affairs, the VA, Oregon's Veteran Dental Program, veterans mental health support and LGBTQ+ veteran resources.
Thresholds
Thresholds for Umatilla County Veterans Services
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Rule
Veterans and eligible dependents of Umatilla County
The office assists any county veteran or dependent with VA claims; no rating is required, so the rating filter never hides this benefit.
New official source added: “ORS 408.410, Appointment of county service officer (ORS chapter 408, 2025 edition)”.
Source removed: “ORS 408.410, Appointment of county service officer”.
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Disclaimer
VetTOC is not affiliated with the U.S. Department of Veterans Affairs or the Department of Defense. Information is for reference only and is not an eligibility determination. Verify with VA, the relevant state or territory, or an accredited VSO.