Miscellaneous

Tom Green County Veterans County Service Office

Tom Green County's Veterans County Service Office in the Cactus Hotel building, 36 E. Twohig Avenue, San Angelo, (325) 277-2956, helps veterans and families free with VA compensation, pension, DIC, health care, education, home loan, insurance, burial and records claims, appeals and VA debts, and with State tax exemptions, civil service preference and plates; weekdays 8 to 5, closed noon to 1.

Also called: veterans service officer, VSO, VA claim, San Angelo, Goodfellow, Troy Crosby, Rana Krussow, Cactus Hotel, appeals, Hazlewood, Runnels County, Ballinger, interlocal, Concho County, Paint Rock, Eden.

For: Veteran or service member, spouse, child, survivor.

Where it applies

Written for the jurisdictions listed here.

Texas counties may run veterans county service offices under Government Code chapter 434, subchapter B; see the Texas entry. Tom Green County's "assists veterans and their family members in obtaining federal and state benefits they have earned through their military service. Our office is funded and operated both by Tom Green County and the Texas Veterans Commission. There is no charge for our services." It does not decide claims, but "can assist in completing VA forms and other correspondence necessary in the claim or appeal process." What it helps with. VA compensation and pension: service-connected disability claims, DIC for survivors, pensions for veterans and surviving spouses, aid and attendance and housebound benefits, medical expense reimbursements. VA health care, including dental case by case, prosthetics and mental health; the specially adapted housing grant, the automobile and adaptive equipment grant and the clothing allowance; the burial allowance and headstones and markers; government life insurance; the GI Bill, vocational rehabilitation and the Texas Hazlewood Act; VA and Veterans Land Board loans; recording DD-214s with the County Clerk and replacing records and medals; appeals and VA debt waivers; and property tax exemptions, civil service job preference and special licence plates. Where and when. 36 E. Twohig Avenue, San Angelo; the office moved within the building in late September 2026, to the 3rd floor, under a lease the Commissioners Court approved on September 22, 2026. Monday to Friday, 8 a.m. to 5 p.m., closed noon to 1. Office (325) 277-2956, cell (325) 263-2370; [email protected] and [email protected]. Runnels County too. Runnels County keeps no officer of its own. Its Veteran Service Office page, read on 2026-11-01, gives an office at 604 Strong Ave., Ballinger (325-365-3612), open "Thursdays 8:30 am to 4:30 pm", with this office's cell number (325-263-2370) and a runnelscounty.org address for Troy Crosby, and the Runnels Commissioners' Court's agendas name "Veteran's Service Officer, Troy Crosby". Runnels budgets an "Interlocal Tom Green VS" line of $8,000 for 2026-2027, and on September 22, 2026 its Court entered into "an Interlocal Agreement between Runnels County and Tom Green County regarding administration of the budget for the office of the Veteran Service Officer" (see runnels-tx-veterans-services). Tom Green County's own page, re-read the same day, does not mention Runnels. Concho County too. Concho County keeps no officer of its own either. Its Veterans Services page, read on 2026-11-02, gives this office as Concho's - "36 E. Twohig Ave - 11th Floor, San Angelo", walk-in weekdays 8 a.m. to noon and 1 to 5 p.m., (325) 277-2956 and cell (325) 263-2370 - and reproduces this office's description. On January 14, 2025 Troy Crosby, "with Veterans Services", introduced himself to Concho's Commissioners Court, handed out a printout from Tom Green County and said he would work with Concho's County Clerk to put the services on Concho's website. Concho budgets a "Veterans Service Cost" of $2,160 a year (2026 and Fiscal Year 2027); no agreement with Tom Green County on the office is posted (see concho-tx-veterans-services). Tom Green County's own page, re-read on 2026-11-02, puts the office on the 3rd floor, Room 300, and does not mention Concho.

Thresholds

Thresholds for Tom Green County Veterans County Service Office
GateRule
Veterans and familiesFor veterans and their family members. No rating is needed and there is no charge.

Sources

Updated

Last updated .

What changed then:

  • New official source added: “Runnels County, Veteran Service Office (read 2026-11-01)”.
  • New official source added: “Runnels County Commissioners' Court, agenda of September 22, 2026 (item 11, the Veteran Service Officer interlocal with Tom Green County; read 2026-11-01)”.
  • New official source added: “Concho County, Veterans Services (read 2026-11-02)”.
  • And 3 more changes.

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Disclaimer

VetTOC is not affiliated with the U.S. Department of Veterans Affairs or the Department of Defense. Information is for reference only and is not an eligibility determination. Verify with VA, the relevant state or territory, or an accredited VSO.