Madison County Veteran Service Center (Jennifer Moore, Director/CVSO) at 1 North Main Street, London
The Madison County Veteran Service Center - Director/CVSO Jennifer Moore and Assistant CVSO/Benefits Counselor Pete Robinson, 1 North Main Street, Room 011, London (740-852-0676, fax 740-852-5597), weekdays 8:00 to 4:00, appointments preferred - 'provid[es] advice and assistance to veterans, active duty members of the Armed Forces of the United States, and their dependents in obtaining benefits and entitlements from federal, state, and local agencies': claims prepared and filed with VA, financial assistance, daily door-to-door transportation to and from VA medical appointments, indigent burials and grave flag holders, with a Job and Family Services veterans employment representative beside them; the commission meets the first Monday of the month at 3:15 p.m.
Also called: Veteran Service Center, VSC, Veterans Service Commission, CVSO, Jennifer Moore, Pete Robinson, 740-852-0676, 1 North Main Street, Room 011, London, transportation, door to door, DAV Transportation Network, grave flag holders, indigent burial, 5901, DD214, photo ID card, London, West Jefferson, Plain City, Mt. Sterling, Somerford, Darby Township, Stokes Township, Paint Township, Union Township, Range Township.
For: Veteran or service member, spouse, child, survivor.
The commission. "The Madison County Veterans Service Commission is a county funded agency dedicated to helping veterans, active duty military members and their dependents." The page states the rule: "The Veterans Service Commission is legislated by the State of Ohio and governed by the Ohio Revised Code, Title 5901, and is not funded by the Department of Veterans Affairs." The county's statement of mission: "Providing advice and assistance to veterans, active duty members of the Armed Forces of the United States, and their dependents in obtaining benefits and entitlements from federal, state, and local agencies."
Where and who. Madison County Veteran Service Center, 1 North Main Street, London, Ohio 43140 - the courthouse block; the Ohio Department of Veterans Services' county officers listing (modified August 21, 2026) prints the office at "1 N. Main St., Room 011", phone 740-852-0676, fax 740-852-5597, the same numbers the county page prints. "Jennifer Moore - Director/CVSO", "Pete Robinson - Asst. CVSO/Benefits Counselor". Office hours Monday to Friday 8:00 a.m. to 4:00 p.m.; "Appt's preferred. Walk-ins may be given an appt."
The services list. "There are several services our agency provides: financial assistance, prepping and filing of claims with VA, daily door to door transportation to and from VA medical appointments and, if eligible, help with indigent burials. Our office also provides 'war time era', to include 'peacetime', grave flag holders to family members of deceased veterans." And: "The County Veterans Service Officer (CVSO) and their staff advise and assist veterans with obtaining military records and the like."
The employment route. "Ohio Job and Family Services have a Veterans Representative that is trained in helping our veterans obtain employment. Please contact our office for more information."
The commission's meetings. "Our office meetings are held every 1st (first) Monday of the month @ 3:15pm. We are closed ALL federal and national holidays. Meetings will be held the next business day if a holiday should fall on a meeting day. Public participation is welcome if scheduled prior to our day of the meeting."
The photo ID card. The Recorder's military-discharge sheet sends veterans to the office for a county ID: "You may also obtain a photo ID card from Veterans Services on Tuesdays & Thursdays from 1PM to 3PM. Your DD214 must be recorded with the Madison County Recorder's Office prior to obtaining this ID card."
The transportation record. The board's September 2026 Resolution 409-26 - "Approving the Purchase of a Vehicle Through the DAV Transportation Network Program", presented on behalf of Director Moore - is the county paying for the ride the office advertises (see the commissioners' record entry). The VA's Madison County community-resources page (updated January 8, 2026) lists the commission at 1 N. Main St., Room 11, and names Supportive Services for Veteran Families (SSVF) through the Salvation Army as the county's homeless-veterans route.
Thresholds
Thresholds for Madison County Veteran Service Center (Jennifer Moore, Director/CVSO) at 1 North Main Street, London
Gate
Rule
Any Madison County veteran, active-duty member or dependent
The center advises and assists veterans, active duty members and their dependents with federal, state and local benefits; no rating is needed.
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Disclaimer
VetTOC is not affiliated with the U.S. Department of Veterans Affairs or the Department of Defense. Information is for reference only and is not an eligibility determination. Verify with VA, the relevant state or territory, or an accredited VSO.