Jefferson County's Veterans Service Agency in Watertown, (315) 785-3086, develops and files VA disability, pension, medical, burial and other claims as the claimant's representative, at no charge and in confidence, and helps with State benefits, tax exemption forms and military records; open 9 to 5 weekdays from September to June and 8:30 to 4 in July and August, with appointments recommended.
Also called: VSA, county veterans service agency, claims help, Watertown, Fort Drum, David Pavey, Veterans' Services Law 14, pension, burial, grave marker, Watertown, Fort Drum, Carthage, Clayton.
For: Veteran or service member, spouse, child, survivor.
The Jefferson County Veterans Service Agency is the county agency every New York county must keep under Veterans' Services Law 14; see the New York entry on local veterans' service agencies. Its purpose: "To provide information and help veterans, family members, and active military members obtain assistance and benefits from the Veterans Administration (VA)."
What it does. "The VSA will help complete forms and application packets. We monitor the status of the claim and submit additional information/documents as required. We act as the claimant's representative when dealing with VA." It develops and files claims for service-connected disability, disability and death pension, medical and dental treatment, clothing and automobile allowances; works with VA clinic staff on enrolment; with the County Clerk, records reports of separation and obtains certified copies at no cost; provides homeowners with tax exemption applications; applies for home loan certificates; gets the documents a claim needs; helps with State hunting and fishing licences, park passes, military awards and civil service credits; and obtains VA burial allowances, grave markers and awards.
When. "VSA is open 9:00-5:00 (Monday-Friday) from September to June and 8:30-4:00 during July and August. There are no fees for VSA services, and all matters are strictly confidential." "Appointments are recommended as specific documents and information are usually required." Phone (315) 785-3086; Director David L. Pavey. The office's 2025 awards for Jefferson and Lewis County veterans and spouses came to $1.83 million, by its report to the Board; a veteran who cannot get through can raise it with the Board of Legislators, as one did in July 2026.
Thresholds
Thresholds for Jefferson County Veterans Service Agency
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Disclaimer
VetTOC is not affiliated with the U.S. Department of Veterans Affairs or the Department of Defense. Information is for reference only and is not an eligibility determination. Verify with VA, the relevant state or territory, or an accredited VSO.