Franklin County Veterans Service Officer (Dean Gray), Mount Vernon

Franklin County's Veterans Service Officer, Dean Gray, helps veterans and their families with VA claims, appeals, records, education, home loans and travel claims, in the office at 208 TX Highway 37, Mount Vernon, on Tuesday and Friday afternoons and visiting homebound veterans on the other weekdays (951-265-2872); the county pays the part-time post $7,200 in its 2027 budget.

Also called: VSO, CVSO, Veterans Service Officer, Dean Gray, [email protected], 951-265-2872, 208 TX Highway 37, Old Tax Office, homebound veterans, Douglas Pille, Senate Bill 2938, 434.032, Mount Vernon, Mt. Vernon, Scroggins, Winnsboro.

For: Veteran or service member, spouse, child, survivor.

Where it applies

Written for the jurisdictions listed here.

Franklin County, TXCounty

The office. The county's Veterans Office page: "FRANKLIN COUNTY VETERANS SERVICE OFFICER Dean Gray", [email protected], phone 951-265-2872, "Beginning November 8, 2024"; "Temporary Office location: (Old Tax Office) 208 TX Highway 37, Mt. Vernon, Texas 75457". The page gives two sets of hours: "1 pm - 5 pm Tuesday and Friday" at the top, and further down "Monday, Wednesday, Thursday - Mobile- Assisting Homebound Veterans; Tuesday & Friday - 1pm to 4 pm In Office". Call first. The office files VA and State claims under Government Code chapter 434 (see the Texas entry). What the office says it does. The page lists claims assistance and representation (disability, pension and survivor claims), counselling and education on VA programmes, advocacy as "liaison between Veterans and the Department of Veterans Affairs", gathering service treatment records, medical evidence and DD-214s, appeals of denied claims, outreach and referrals for mental health, housing and financial help, travel claims, education benefits including the Hazelwood Act, in-home health care and HISA home-modification grants, VA home loans and Veterans Land Board land, and help for veterans held in the county jail "to secure Federal benefits". It gives the Veterans Crisis Line (988). How the county funds it. The 2027 budget, adopted by the Commissioners Court on September 14, 2026, carries the officer in General Fund department 411, "Other Contracts": "Employee Salaries-VSO" at $7,200 (against $7,000 for 2026 and $6,064 spent in 2025), with $551 of FICA and Medicare, $975 of retirement and $150 of unemployment insurance. TexVet. TexVet's county list gives Titus County's officer, Douglas Pille (903-572-0382, [email protected]), for Franklin; Franklin County's own page names Dean Gray, and its budget pays its own officer, so ask the Franklin office first.

Thresholds

Thresholds for Franklin County Veterans Service Officer (Dean Gray), Mount Vernon
Gate	Rule
Veterans, dependents and survivors	The office helps any veteran, dependent or survivor with VA and State claims. No rating is needed.

Sources

Updated

Last updated 2026-10-31.

What changed then:

First published.

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Disclaimer

VetTOC is not affiliated with the U.S. Department of Veterans Affairs or the Department of Defense. Information is for reference only and is not an eligibility determination. Verify with VA, the relevant state or territory, or an accredited VSO.