The Metropolitan Government's Office of Veterans Services, inside Operation Stand Down Tennessee on 12th Avenue South, helps veterans, surviving spouses and dependents with VA, state and community benefits for free. It serves anyone who lives, works, studies or faces charges in Davidson County. Call 615-880-2VET (2838) for an appointment.
Also called: Davidson County Office of Veterans Services, county veteran service officer, CVSO, veterans service office, claims help, Operation Stand Down, 615-880-2VET, 58-3-109, Nashville, Metro Nashville, Metropolitan Government, Nashville-Davidson.
For: Veteran or service member, spouse, child, survivor.
Davidson County's veteran service office is run by the Metropolitan Government, within Metro Human Resources, and is the county office 58-3-109 provides for. Its veteran service officers are Metro employees trained and accredited through veterans service organizations, the Tennessee Department of Veterans Services and VA. They help veterans apply for VA benefits, state benefits and community resources, and appeal VA decisions, at no cost.
Who it serves. Any veteran, surviving spouse or eligible dependent who lives, works, attends school, or is involved in the justice system in Davidson County. That is broader than most county offices, which take only residents.
Where. Inside Operation Stand Down Tennessee, 1125 12th Avenue South at Edgehill Avenue, Nashville, with free parking; Operation Stand Down, a nonprofit, may offer other help on site. By appointment: 615-880-2VET (615-880-2838). As listed on 2026-10-02 the staff are Lisa Kiss, veteran service administrator, and veteran service officers Damian Barron, Ross Eggebeen and Shelby Cooper.
Size of the job. The Mayor's Office counts 32,958 veterans living in Davidson County; the 2024 American Community Survey puts civilian veterans 18 and over at 26,470, give or take 2,989. Metro Government itself employs 432 veterans.
An out-of-date handout. The office's page links a handout, "Additional benefits when rated 100% disabled by the VA", written in 2017. Two points in it are now wrong. Service-Disabled Veterans Insurance, the $10,000 policy it describes with premiums waived, closed to new applications on January 1, 2023 and was replaced by VA Life Insurance (VALife). And it suggests a veteran rated "100% Total" can get a Department of Defense ID card; the card goes to veterans rated 100 percent permanent and total, among others, not to a temporary 100 percent rating. Ask an officer before relying on it.
Metro observes Veterans Day as an official holiday for its employees (Executive Order 019, January 17, 2024).
Thresholds
Thresholds for Metro Nashville Office of Veterans Services
Gate
Rule
Any veteran, survivor or dependent with a Davidson County tie
The office serves veterans, surviving spouses and eligible dependents who live, work, attend school or are justice-involved in Davidson County, at no cost. No rating is needed.
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Disclaimer
VetTOC is not affiliated with the U.S. Department of Veterans Affairs or the Department of Defense. Information is for reference only and is not an eligibility determination. Verify with VA, the relevant state or territory, or an accredited VSO.