Carter County's Veterans Service Office, Courthouse Room 206, 801 East Elk Avenue, Elizabethton (423-542-1824), helps veterans, families and survivors with VA compensation, pension, Aid and Attendance, DIC, burial, education, health care, insurance, home loan and discharge upgrade claims and appeals, free, Monday to Friday 8 to 4:30, with home, hospital and nursing home visits by appointment; Shaun Smith is the officer.
Also called: veterans service office, VSO, claims, compensation, pension, Shaun Smith, 801 East Elk Avenue, Room 206, 423-542-1824, [email protected], home visits, Honor Guard, TCA 58-3-109, Elizabethton, Roan Mountain, Hampton, Watauga, Elk Mills, Butler, Stoney Creek, Valley Forge, Hunter, Siam.
For: Veteran or service member, spouse, child, survivor.
Tennessee counties employ veterans service officers under Tennessee Code 58-3-109; see the Tennessee entries. Carter County's page: "The Veterans Service Office assists veterans, their family members, and survivors in obtaining federal and state veterans' benefits they have earned through their military service. We are not part of the U.S. Department of Veterans Affairs. Our office is funded and operated by Carter County. There is no charge for our services." It cannot decide claims, but advises on programmes and eligibility and helps complete claims and appeals.
What it covers. Compensation and pension (service-connected claims, DIC, pensions for veterans and surviving spouses, housebound and Aid and Attendance, medical expense reimbursements); burial allowances, grave markers and headstones; the GI Bill and vocational rehabilitation; records (recording a DD-214, replacement records, medals and decorations, discharge review and upgrades); VA hospital, nursing home, outpatient, dental and prosthetics care, specially adapted housing, automobiles and the clothing allowance; government life insurance; VA home loans; appeals and VA debt waivers; and "Property tax exemptions", "Civil Service job preference" and "Special license plates".
Who and where. Shaun Smith, Veterans Service Officer, [email protected]; 801 East Elk Avenue, Room 206, Elizabethton, TN 37643, on the courthouse's second floor between the Mayor's office and the Finance Department; 423-542-1824, fax 423-542-6897; Monday to Friday 8 a.m. to 4:30 p.m. "Homebound, Hospital, and Nursing Home visits available by appointment", and special hours or house calls can be arranged.
The money and the honours. The Commission approved the office's 2026-27 budget at $62,600. In February 2026 the Budget Committee paid $10,000 from the Sheriff's inmate phone reserves for uniforms to restart the Carter County Tennessee Honor Guard, which a VFW member said had not served veterans' funerals for three or four years.
Thresholds
Thresholds for Carter County (Tennessee) Veterans Service Office
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Disclaimer
VetTOC is not affiliated with the U.S. Department of Veterans Affairs or the Department of Defense. Information is for reference only and is not an eligibility determination. Verify with VA, the relevant state or territory, or an accredited VSO.