Bannock County Veteran Services

Bannock County's Veteran Services, on the Idaho State University campus in Pocatello (Pond Student Union, 3rd floor, 208-282-4245), files VA claims under the State's accreditation, helps with the disabled veterans' property tax letter, and holds monthly walk-in hours in Downey, McCammon and at the Pocatello VA clinic; coordinator Melissa Hartman.

Also called: veterans service office, VSO, CVSO, claims, Melissa Hartman, Idaho State University, ISU, Student Union, 208-282-4245, outreach, Downey, McCammon, Mission 3E, Pocatello, Chubbuck, Inkom, McCammon, Lava Hot Springs, Downey, Arimo, Virginia, Swanlake, Fort Hall.

For: Veteran or service member, spouse, child, survivor.

Where it applies

Written for the jurisdictions listed here.

Bannock County, IDCounty

Idaho law requires no county veterans service officer, and claims help mostly comes from the State's Division of Veterans Services (see the Idaho entries), but Bannock County runs its own office. Its page: "Welcome to Bannock County Veteran Services where we proudly serve veterans and their dependents past, present, and future. We assist veterans and their dependents applying for benefits they've earned while linking them to other services and organizations that will support them locally." "The County Veteran Service Officer (CVSO) works under the accreditations of the Office of Veterans Advocacy, State Veteran Service Officers (SVSO) to process claims and advocate for veterans and their dependents." It is "staffed with a full time Coordinator/CVSO and a full time Assistant", with student veterans on VA education benefits as outreach specialists, and it acts as liaison for the local veterans service organisations. Where and when. Idaho State University, Pond Student Union Building, 3rd floor, inside the Veteran Student Service Center, with free parking in the marked "Bannock County Veteran Services" spaces in the lot off Humbolt Street across from Davis Field; mail to 921 South 8th Avenue, Stop 8095, Pocatello, ID 83209-8095. Monday to Thursday 7:30 a.m. to 5:30 p.m.; Zoom hours Tuesday 1:30 to 3:30 and Wednesday 10:30 to 12:30 (meeting ID 881 203 7342). 208-282-4245, mobile or text 208-530-2552 and 208-479-8146, fax 866-626-4008. Service officer Melissa Hartman ([email protected]). Outreach. Walk-in hours in Downey (second Wednesday, Downey Public Library), McCammon (fourth Wednesday, McCammon Public Library) and Pocatello (first Tuesday, 9 to 12, VA clinic, 500 South 11th Avenue). The office runs walk-in clinics from January to April for the disabled veterans' property tax letter (see the Assessor entry), a wills clinic, mental health resource fairs, and the Mission 3E summit for transitioning service members (August 15, 2026). The county's FY2026 budget carries the office's salaries at $92,498.

Thresholds

Thresholds for Bannock County Veteran Services
Gate	Rule
Bannock County veterans, dependants and survivors	No rating is needed to ask the office for help.

Sources

Updated

Last updated 2026-10-24.

What changed then:

First published.

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Disclaimer

VetTOC is not affiliated with the U.S. Department of Veterans Affairs or the Department of Defense. Information is for reference only and is not an eligibility determination. Verify with VA, the relevant state or territory, or an accredited VSO.